Announcements

 

Welcome Erich

FIS is pleased to announce that Erich Schutz has accepted an Application Developer position in Technical Services effective January 3, 2012.  Erich holds a Bachelor of Science degree in Information Science obtained at the University of Pittsburgh. Erich has previously worked for Concurrent Technologies Corporation as a Lead Developer specializing in ASP.NET and Java development projects.  His responsibilities include custom application development as well as third-party system support.  Erich will be located in B-44 Cathedral of Learning and will report to Rich Welsh.

 

Chris March

FIS is pleased to announce that Chris March has accepted a full-time Support Analyst position in Technical Services, effective January 3, 2012.  Chris began working at Financial Information Systems in our Client Computing group as a student Junior Systems Administrator in September 2010 and then later moved to the Customer Support group in September 2011 as a student Junior Support Analyst.  His responsibilities will include analyzing and troubleshooting technical support requests, application testing, and user documentation creation. 

 

Congratulations Courtney

Congratulations to Courtney Thomas for being promoted to Senior Support Analyst, effective December 20, 2011.   Courtney’s duties include analyzing and troubleshooting technical support requests, application testing, user documentation creation, and customer training.  In addition, she provides a leadership role in computer technical consultation, computer support, and ITIL knowledge management. Courtney has provided outstanding service to our customers and she is knowledgeable with our environment.  Her combination of technical and functional skills has been a great benefit to FIS and our customers.

 

Welcome Kevin

Kevin Delaney has accepted a Client Computing position in Technical Services.  He will join us as a part-time student Junior Systems Administrator effective January 5, 2012.  His responsibilities include assisting with troubleshooting client computers, software deployment, and asset management.  Kevin will be located at 1917 Cathedral of Learning and will report to Anthony DiGregorio.

 

Congratulations to Wendy and Rick

Congratulations to Wendy Branowitzer for being selected as the Pittsburgh 2011-2012 HDI Analyst of the Year award recipient!  This prestigious award demonstrates Wendy’s outstanding commitment to excellent service!  Wendy was judged in several categories, some of which include customer service, process and knowledge sharing, team support, and problem solving.  Wendy will now move on to compete in the HDI Analyst of the Year regional competition.  Congratulations also to Rick McIver for being nominated as the first Pittsburgh HDI Computer Technician of the Year.

 

About FIS

Financial Information Systems is committed to being a leader within the University of Pittsburgh by providing innovative solutions through the strategic use of people, processes and technology. To support the University's mission of teaching, research and service, FIS is responsible for providing resources to manage projects, design processes, develop IT standards, implement and maintain systems, protect assets, secure information, analyze data, establish audit controls, and implement policies. FIS is dedicated to delivering the highest level of technical support, instruction and services to enhance individual and organizational performance.

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